We use industry-standard encryption and security measures to protect your information.
We clearly explain what data we collect, how we use it, and who we share it with.
You have full control over your data with options to view, update, or delete it anytime.
Information We Collect
Personal Information
When you create an account with SafeStream, we collect:
- Your name and email address
- Account credentials (encrypted passwords)
- Child profile information (names, ages, content preferences)
- Payment information (processed securely through third-party providers)
Usage Information
To improve our service and ensure child safety, we collect:
- Viewing history and watch time data
- Content preferences and ratings
- Device information and IP addresses
- App usage patterns and feature interactions
Children's Information
We take special care with children's data and comply with COPPA regulations:
- We only collect information necessary for the service
- Parents have full control over their children's profiles
- Children cannot share personal information through our platform
- We do not sell or share children's data with third parties
How We Use Your Information
Service Provision
- Create and manage your family accounts
- Curate age-appropriate content recommendations
- Enforce parental controls and time limits
- Process payments and manage subscriptions
Safety and Security
- Monitor for inappropriate content or behavior
- Prevent unauthorized access to accounts
- Detect and prevent fraud or abuse
- Comply with legal obligations and safety requirements
Communication
- Send important account and service updates
- Provide customer support and respond to inquiries
- Share parenting tips and safety information (with consent)
- Notify you of new features or policy changes
Information Sharing
We do not sell your personal information. We may share your information only in these limited circumstances:
Service Providers
We work with trusted third-party service providers who help us operate our platform, such as cloud hosting, payment processing, and customer support. These providers are contractually bound to protect your information.
Legal Requirements
We may disclose information when required by law, such as responding to court orders, legal processes, or to protect the rights, property, or safety of SafeStream, our users, or others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, but only with the same privacy protections.
Your Rights and Choices
Access and Control
- View and update your account information at any time
- Download a copy of your personal data
- Delete your account and associated data
- Opt out of marketing communications
Parental Rights
- Review and delete your child's personal information
- Control what information is collected from your child
- Refuse to allow further collection of your child's information
- Request that we stop using your child's information
Data Security
We implement comprehensive security measures to protect your information:
- End-to-end encryption for sensitive data transmission
- Secure data storage with regular backups
- Regular security audits and vulnerability assessments
- Employee training on data protection and privacy
- Multi-factor authentication for account access
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
- Email: privacy@safestream.app
- Address: SafeStream Privacy Team, 123 Family Safety Blvd, Digital City, DC 12345
- Phone: 1-800-SAFE-STREAM