Creating your SafeStream account is simple! Click 'Get Started Free' on our homepage, enter your email and create a password. You'll then be guided through setting up your first child profile and selecting age-appropriate content preferences.
Our free plan includes 1 child profile, 5 content collections, and basic filtering. Paid plans offer multiple profiles, unlimited collections, advanced parental controls, detailed analytics, and priority support.
Most families complete setup in under 5 minutes! After creating your account, you'll add child profiles, set viewing preferences, and start curating content immediately.
We use multiple layers of protection: age-based content filtering, parent-curated collections, AI-powered content analysis, and community reporting. Parents have complete control over what their children can access.
We collect minimal information necessary for the service: profile names, ages, viewing preferences, and watch history. We comply with COPPA regulations and never sell children's data. Parents can view, modify, or delete this information anytime.
No. SafeStream has no chat features, comments, or social interactions. Children can only watch curated content - there's no way for them to communicate with other users or share personal information.
In your dashboard, go to Time Controls for each child profile. You can set daily time limits, schedule viewing hours, and even set different limits for weekdays vs. weekends. When time is up, the app automatically pauses.
Yes! The Watch History section shows detailed viewing activity for each child, including what they watched, when, and for how long. You can also see which content they enjoyed most.
You can block content at multiple levels: individual videos, entire channels, or content categories. Simply go to Content Controls in your dashboard and add items to your block list.
SafeStream works on smartphones, tablets, computers, smart TVs, and streaming devices. We support iOS, Android, Windows, macOS, and popular streaming platforms like Roku and Apple TV.
Each child gets a unique QR code that you can print or save. They simply scan it with the device camera to log into their profile - no passwords needed! You can regenerate codes anytime for security.
Yes! SafeStream works anywhere with internet access. Your parental controls and content libraries sync across all devices, so your children have the same safe experience whether at home or away.
Our free plan lets you create 1 child profile and 5 content collections with no time limit. You can upgrade to a paid plan anytime to unlock more features and profiles.
You can cancel anytime from your account settings. Your subscription remains active until the end of your billing period, and you can reactivate anytime without losing your data.
Yes! We offer a 30-day money-back guarantee for all paid plans. If you're not satisfied, contact our support team for a full refund within 30 days of purchase.